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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ERHARD products

The group "New Technologies" offers for review the products of the plant ERHARD: wedge Valves, Rotary Disc Valves, Centric Disc Valves, Gate Valves, Pentstocks, Diaphragm Valves, Ball Valves, Needle Valves, Adjustable Valves, Check Valves, Air valves, Couplings and Fittings, Hydrants, Mortise clamps
  • Mortise clamps ERHARD
    Mortise clamps
    for various pipes, etc.
  • Wedge gate valves ERHARD
    Wedge gate valves
    Multamed Premium series, etc.
  • Rotary butterfly valves ERHARD
    Rotary butterfly valves
    series ROCO wave, EAK, etc.
  • Centering disc valves ERHARD
    Centering disc valves
    ECLI series, etc.
  • Hydrants ERHARD
    Hydrants
    fire, industrial, etc.
  • Couplings and fittings ERHARD
    Couplings and fittings
    PAS series 10, 20, 30, etc.
  • Air valves ERHARD
    Air valves
    series TWIN-AIR, AIR-BEG, etc.
  • Check valves ERHARD
    Check valves
    series EDRV, ERK, ECR, etc.
  • Gate valves ERHARD
    Gate valves
    series ERU K1, ECO, etc.
  • Pentstocks ERHARD
    Pentstocks
    WAGU series-CL, GL (GK), PRO, etc.
  • Diaphragm valves ERHARD
    Diaphragm valves
    Series B, BG, FD, etc.
  • Ball valves ERHARD
    Ball valves
    Ball Valve series, etc.
  • Needle valves ERHARD
    Needle valves
    series RKV, RKS, etc.
  • Control valves ERHARD
    Control valves
    DVF, DVP4, DHV4, SVP4 series, etc.

NEW TECHNOLOGIES GROUP

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